Terms and Conditions

Metals & Beyond operates this online store. By accessing our website or placing an order, you agree to these Terms and Conditions together with the policies displayed on our website.

1. Online Store Terms

You must be legally capable of entering into a purchase transaction in your jurisdiction. You may not use the website or our services for any unlawful or unauthorized purpose.

2. Product Information

We make reasonable efforts to present product descriptions, dimensions, materials, colours, photographs and other information accurately. Because many of our products are handcrafted, minor variations in finish, colour, texture, dimensions or appearance may occur and can be part of the character of handcrafted products. Screen settings may also affect how colours appear.

3. Pricing and Availability

Product prices and availability may change without notice. Orders are subject to product availability and successful payment or payment authorization, as applicable.

4. Shipping

We provide free standard shipping on all orders across India. Processing and estimated delivery timelines are described in our Shipping Policy.

5. Returns, Refunds and Cancellations

Eligible return requests must be made within 7 days of delivery for damaged, defective, incorrect or missing products, subject to our Return & Refund Policy. Customized or personalized products are non-returnable. Orders may be cancelled before shipment.

6. Website Content

Website content, including text, graphics, photographs and branding, may not be reproduced or commercially used without permission except where permitted by law.

7. Changes to These Terms

We may update these Terms and Conditions from time to time. The version published on the website will apply from its stated publication or update date.